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                  Customer Service:
Wild Republic Australasia Terms & Conditions
E ective January 1 2018
To place and order, quote, or for general product and pricing information, please contact Customer Service at Wild Republic Head O ce via the below options:
Phone: 07 3265 5288
Fax: 07 3216 2201
General Terms:
All invoices are Net 30 days from date of invoice. Payment can be made via MasterCard, Visa, Eftpos, Direct Transfer and Cheque. The minimal order amount for initial order and reorders is $300.00 ex GST. Items are preferred to be supplied in pack quantities which you will  nd listed on the Wild Republic Price List.
All backorders will be supplied if the order is over the required threshold, these will be sent out with free freight as long as the order comes to or exceeds the threshold:
Northern Territory, South Australia, Western Australia and Tasmania backorder threshold is $300.00 ex GST. Queensland, New South Wales, Victoria and Canberra backorder threshold is $200.00 ex GST.
All orders that are under the threshold will be deleted unless Customer Service has been advised and the Customer is happy to pay the freight expenses.
New Account:
All new accounts are required to complete a Credit Application/New Account Form. You are able to receive one of these by contacting your Representative or the Customer Service department.
Special shipping instructions, if any, will need to be noted on this application as they will be recorded on your pro le.
Product Pricing and Product Policy:
Our Price List does not include any freight or taxes, prices are also subject to change without notice. Due to improved quality or safety requirements, modi cations to design and or speci cations may change without notice.
Processing Time:
Orders generally take between 4-5 working days to process and dispatch from our warehouse, however, in our peak seasons the turnaround time can vary. We do endeavour to have your order picked, packed, and dispatched in a timely manner on all occasions.
Freight and Shipping:
Your order is sent using one of our friendly carriers.
Free Freight for orders over $1,200.00 ex GST in Capital City Metro areas and $2,200.00 ex GST for all other areas Australia wide.
Damaged Shipments:
Please advise Customer Service or your Representative of any faulty shipments within 30 days of your invoice date.
Merchandising Stands:
The use of Wild Republic stands is restricted to displaying Wild Republic Products only.

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